Important Policies & Terms
Thank you for choosing us! By completing your booking, you confirm that you agree to the following policies and our full Terms & Conditions below:
⚠️Booking, Cancellations, & Liability
1. Cancellations/Late Reschedules within 48 hours will incur a charge.
2. Late arrivals of 15+ minutes might be cancelled with no refund or extra charges.
3. We do not infill external lash/nail work; if insisted upon, we are not liable for any quality issues (e.g., lifting, damage).
❗️ Key Salon Protocols
1. Private Salon: No extra guests allowed.
2. Lash Appointments: Arrive with NO eye makeup. A £5 fee applies for removal; refusal results in cancellation (no refund).
⭐️ Service Quality, Guarantee, & Refunds
1. Final Check Before You Leave
Please check your nails/lashes thoroughly before leaving. We cannot be responsible for damage that occurs outside the studio environment afterwards.
2. 5-Day Technical Fix Guarantee
We cover complimentary fixes for technical issues for 5 days applied with nails, 3 days applied with lashes, from your appointment date.
This 5-day window is strict—no exceptions for travel or schedule changes.
All repairs requested after Day 5 will be charged.
Thank you for respecting our policy.
For more questions, please message us!
Thank you for choosing us! By completing your booking, you confirm that you agree to the following policies and our full Terms & Conditions below:
⚠️Booking, Cancellations, & Liability
1. Cancellations/Late Reschedules within 48 hours will incur a charge.
2. Late arrivals of 15+ minutes might be cancelled with no refund or extra charges.
3. We do not infill external lash/nail work; if insisted upon, we are not liable for any quality issues (e.g., lifting, damage).
❗️ Key Salon Protocols
1. Private Salon: No extra guests allowed.
2. Lash Appointments: Arrive with NO eye makeup. A £5 fee applies for removal; refusal results in cancellation (no refund).
⭐️ Service Quality, Guarantee, & Refunds
1. Final Check Before You Leave
Please check your nails/lashes thoroughly before leaving. We cannot be responsible for damage that occurs outside the studio environment afterwards.
2. 5-Day Technical Fix Guarantee
We cover complimentary fixes for technical issues for 5 days applied with nails, 3 days applied with lashes, from your appointment date.
This 5-day window is strict—no exceptions for travel or schedule changes.
All repairs requested after Day 5 will be charged.
Thank you for respecting our policy.
For more questions, please message us!